I got my laptop a while ago and after turning it on for the first time I set the security measures since I intended to use it for university. I used the same password from my last laptop and got the fingerprint recognition all configured.
But after installing SP1 on my laptop, running Windows Vista Business, my login password stopped working. I logged in with the fingerprint recognition and immediately went to the source of all knowledge, Google. I could only find huge programs to download (I don’t have a zippy internet connection). There were quite a few people with the same problem with no solutions.
But it wasn’t until I turned to Vista’s Help and Support and typed in “forgot user password” that I managed to fix my problem.
There were 30 links but it was the 1st one that solved my problem. “What to do if you forget your Windows password”
After being redirected to that page, I clicked on another link “To use an administrator account to reset your password”, it came up with the following:
Warning
If you use an administrator account to reset the password, you will permanently lose access to any e‑mail messages or encrypted files that are on that account.
Note
These steps cannot be completed on Windows Vista Starter, Windows Vista Home Basic, and Windows Vista Home Premium.
- Log on to the administrator account that you will use to reset the forgotten password.
- Click to open Local Users and Groups. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
- Double-click Local Users and Groups, and then click Users.
- Right-click the account that you need to reset the password for, and then click Set Password.
- Type and confirm the new password.
Now everything is working perfectly.


